英文版客户满意度调查问卷

2023-09-26 04:08:15 第一文档网 [ 字体：小中大 ] [

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满意度,问卷,英文版,客户,调查

CUSTOMER FEEDBACK QUESTIONNAIRE

We need your suggestions and comments Accessibility of our Website

Your main information area of interest

□Excellent □Very good □good □fair □poor □very poor □Disappointing

□产品范围1 □产品范围2 □产品范围3 □产品范围4

Adequacy of the information provided

□Excellent □Very good □good □fair □poor □very poor □Disappointing

Helpfulness of the information provided

□Excellent □Very good □good □fair □poor □very poor □Disappointing

About our products

How frequent do you purchase products from □Daily □weekly □monthly □never Total?

Total products that you purchase most than one product) *

Place where you purchase Total products most frequently *

Name of outlet where you purchase Total products most frequently

Range of Total's products Quality of Total Products Pricing of Total's products

□Excellent □Very good □good □fair □poor □very poor □ Disappointing

□Excellent □Very good □good □fair □poor □very poor □Disappointing

□ very Expensive □Expensive □Somewhat Expensive □fair □Somewhat inexpensive □inexpensive □very inexpensive

Based on your last experience with Total products, would you purchase products again from Total?

□Yes □No □Maybe

□Jewellery packaging □Jewellery display □others

frequently (Hold down "control" to select more □Watch packaging □humidor □gift box

About our services

How quickly we answer the phone How we answer the phone

□Excellent □Very good □good □fair □poor □very poor □Disappointing

□Excellent □Very good □good □fair □poor □very poor □Disappointing

The accuracy and honesty of the information we □Excellent □Very good □good □fair □poor supply you with

How you find our customer services

□very poor □Disappointing

□Excellent □Very good □good □fair □poor □very poor □Disappointing

Our reliability to call you back when we say we □Excellent □Very good □good □fair □poor will

service stations

Helpfulness of our service station staff

□very poor □Disappointing □very poor □Disappointing

□Excellent □Very good □good □fair □poor □very poor □Disappointing

Our ability to meet your orders/requirements □Excellent □Very good □good □fair □poor

□very poor □Disappointing

Timeliness of our deliveries Our complaint handling system Condition of our service stations

Condition of our service station equipment

□Excellent □Very good □good □fair □poor □very poor □Disappointing

□Excellent □Very good □good □fair □poor □very poor □Disappointing

□Excellent □Very good □good □fair □poor □very poor □Disappointing

□Excellent □Very good □good □fair □poor □very poor □Disappointing

Base on your last experience with our services, □Yes □No □Maybe would you purchase products/services again from Total?

The level of service that you receive from our □Excellent □Very good □good □fair □poor

Please share with us any other information would you like to help us serve you better

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